Foreign Exchange

Case Studies

Every year we help thousands of people buy and sell currency. The examples below illustrate how our customers have benefited from using our services for one-off transfers abroad:

Boat aquisition in France

Nick Bryant bought a three bedroom flat in Marseille. He used HiFX to send funds to France when he bought a boat to explore the coast around the city.

Nick Bryant bought a three bedroom flat in Marseille. He used HiFX to send funds to France when he bought a boat to explore the coast around the city.

Why did you decide to buy a property in Marseille?

Marseille is so diverse.  It’s a mish-mash of people and architectural styles. In addition a heavy reliance on shipping has started to attract service industries and telecommunications companies (including the company I work for!).  Since I moved here, prices have soared and as a result of the money I’ve made on my property I decided to treat myself to a boat!

When transferring your money what options did you consider?

My first stop was my bank in France. I then contacted my bank in the UK and compared their rates with those of the other high street banks. I also spoke to my financial adviser and to some colleagues at work. One had used HiFX and recommended I give you a call. 

Why did you choose HiFX?

With HiFX the whole process seemed a lot more simple than using my bank. One of your Private Client Team walked me through all the options and answered every question and concern I had. The rates you quoted were also far more competitive than those given by the banks. The lack of bank charges was also a huge attraction. 
After a slight hesitation, I decided to give you a try. The whole experience was a far cry from trying to deal with my bank, who after a 5 minute game of musical phone numbers and an inquisition, finally put us through to the foreign exchange department. I’m then told by a person who’s on his lunch break from junior school that I have 30 seconds to make up my mind on an exchange rate that will lose me money compared to yours!

One off transfers to Crete

Kostas and Julie Samos make a number of one-off transfers each year to fund projects at their converted stone barn in Crete. Their latest project is a swimming pool.

Kostas and Julie Samos make a number of one-off transfers each year to fund projects at their converted stone barn in Crete. Their latest project is a swimming pool.

Where in Crete is the property you’ve bought?

Our home is near Vamos, just east of Chania in Crete.  We bought what was essentially a dilapidated farmhouse and barn.  We’ve spent the last 2 years restoring it.  We’ve begun renting out the barn to tourists and nearly all of them suggested we build a pool because it gets so hot in summer. 

Why did you choose HiFX?

To be perfectly honest we got sick and tired of the appalling service we received from my bank.  Every time we needed to make a transfer we were being charged £30.  In addition, our bank here on Crete was also charging us a receiving charge for the pleasure of receiving our own money!  Your zero charges advert really caught our eye.  By coincidence we then met someone at a BBQ who used you 3 or 4 times each year to transfer money to and from the UK. 

Why would you recommend HiFX?

We're not exactly financial whizz kids.  Everyone we spoke to was really helpful.  They took the time to explain exactly what we needed to do.  Whenever we call, real people answer the phones and their guidance helped us save almost £1,500 last year because of the excellent exchange rates you offered.